Need to cancel your United Airlines flight Ticket Understanding the United Airlines Cancellation Policy can help you save money and headaches. United Airlines offers a 24-hour grace period where you can cancel any ticket free of charges. The United Airlines Cancellation Policy after 24 hours varies depending on the type of flight tickets. Some flights offer customers travel credits while other tickets also have refunds but only in certain scenarios.
Every fare type Basic Economy, Main Cabin, and a Premium fare type have different cancellation policies. The united cancellation fee refund option and travel credit depend on when you cancelled and what type of ticket you choose to buy. This guide will illustrate United’s cancellation policy in simple terms, and help you understand the policies present in your flight so that you can make the best decisions based on your circumstances.
Cancellation Policy For United Airlines
United Airlines has a cancellation policy that varies based on which ticket you purchased. If you have purchased, at a higher cost, refundable tickets, you may cancel your flight any time prior to departure and you will receive a full refund. If you purchased a non-refundable ticket you will be charged a cancellation fee, unless you cancel the ticket within 24 hours of purchasing.
If United Airlines cancelled your flight, you have the right to a full refund or to be rebooked. United Airlines will allow you to change your deal for a fee depending on the ticket you purchased refundable or non-refundable and where your flight is flying to. It is advised to review the terms & conditions, when booking your flights to find out what you will incur.
United Airlines cancellation policy After 24 hours
United Airlines’ cancellation policy, after 24 hours, only pertains to non-refundable tickets, which do not permit a cash refund after 24 hours has elapsed. However, passengers can cancel their flight and receive a travel credit for the full amount of the flight ticket less any applicable fees. The travel credit can be utilized towards future travel under United Airlines. In some cases, if you are cancelling your flight for some legitimate reason like (e.g. medical emergency, etc), you may qualify for exceptions but, again it is recommended to reach out to United to see what assistance they can offer you.
As for refundable tickets you are entitled to a full refund even if you don’t cancel in the 24 hour timeframe. If the airline cancels your flight or significantly changes a flight schedule, United will provide passengers with a choice of either a full refund or rescheduling the flight for a later date without the additional fees that are usually posted. Always check details on ticket specifics some variation may appear on terms and conditions.
Key Features of the United Airlines Cancellation Policy
United Economy cancellation policy
United Economy is flexible with cancellations especially within 24 hours of booking when you can cancel without penalty. After that, it depends on your ticket. Non-refundable tickets can be converted to travel credits with a deductive fee, and refundable tickets could still get refunded with a fee after a 24 hour cancellation time frame. Any changes and cancellations after 24 hours will most likely have some kind of fee attached. However, if United cancelled your flight, it’s either a full refund or the option to rebook. Knowing which steps allow you to avoid extra costs makes traveling with the United Economy easier.
Here is a more specific overview of United Economy’s cancellation policy:
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- 24 Hour Cancellation – If you cancel your United Economy ticket within 24 hours you will get a full refund, even if your ticket is non-refundable. This creates the flexibility in case of an unforeseen change of plans for your travel.
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- After 24 Hours – After 24 hours there are options for non-refundable tickets (no longer available for cash refund). Instead, they can be converted into travel credits that can apply toward another United flight. There is a cancellation fee if cancelled (in certain circumstances).
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- United Cancelled Flights – If United cancels the flight you get a full refund, or you can rebook and not pay the rebooking fees, and availability.
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- Flight Changes – For changes to your flight after 24 hours United may charge a change fee. The flight change fee varies based on ticket type and route the passenger is on. It is worth seeing your ticket’s terms for specific rules and regulations to avoid surprises.
United Airlines 24-Hour Risk-Free Flight Cancellation
United Airlines offers a 24-hour, risk-free cancellation policy that allows passengers to cancel their flight and receive a full refund if they cancel within 24 hours of the original purchase date (this includes refundable as well as all other types of tickets).
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- 24-hour window: You must cancel within 24 hours to get your full refund.
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- No penalty: This applies to both refundable (of course) and non-refundable tickets.
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- After 24 hours: After 24 hours you may have to pay cancellation fees and you may only get travel credits instead of a full refund with your non-refundable ticket (read more about this in our advice for non-refundable tickets).
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- Act Quickly: It is best to cancel quickly so you pay no penalty.
Refundable vs Non-Refundable Flight Tickets
Refundable flight tickets and non-refundable flight tickets primarily differ in flexibility and price. Refundable tickets are more expensive than non-refundable tickets but provide many advantages with less restrictions. For example refundable tickets provide full refunds even after 24 hours and many times against foreign exchange fees. Non- refundable tickets are generally cheaper than refundable tickets, but provide no cash refund if canceled. However, you may get “travel credits” or, worse, a cancellation fee.
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- Refundable Flights Ticket: If you have canceled, this is a full refund; more expensive.
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- Non-Refundable Flights Ticket: Price is lower, but no cash back, and may offer travel credits.
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- Changes in Flights Ticket: Refundable flights have more flexibility.
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- Payment of Costs: Non-refundable flights do not receive a refund; some may have cancellation fees and/or provide travel credits.
How to Cancel United Air Flight Tickets?
Cancel your United Airlines flight ticket, there are three easy ways to do it:
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- Cancel directly online through the Official Website. Go to the United Airlines website and sign into your account. From there you can manage your reservation and cancel your flight yourself online.
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- Cancel via the Phone. You can also call United Airlines and cancel your flight by contacting customer service at +1 (800) 612-6980 and speaking directly with someone who can cancel your flight.
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- Cancel at the Airport. You can also cancel your flight at the airport. Go to a United Airlines counter and cancel your flight in person.
When it comes to United Airlines cancellation fees in most cases it depends on the fare type and timing, cancellation policies vary. Non-refundable fares could incur a cancellation fee, or you could also receive travel credits instead of a refund. For refundable fares there shouldn’t be a fee involved. You should always check the terms linked to your tickets to get the specifics.
Table For United Airlines Cancellation Fee
Ticket Type | Cancellation Fee | Refund Policy |
Refundable Tickets | No cancellation fee | Full refund upon cancellation |
Non-Refundable Tickets | Cancellation fee may apply (typically $200 for domestic) | No cash refund; may receive travel credits or rebook for a fee |
Basic Economy Tickets | $200 cancellation fee for changes or cancellations | No refunds; may receive travel credits if canceled within 24 hours of booking |
Award Tickets (MileagePlus) | $125 cancellation fee for changes or cancellations | Mileage refund or travel credits offered |
Cancellation by United | No fee if the flight is canceled by the airline | Full refund or rebooking option without extra charges |
Changes After 24 Hours | Change fees vary, typically between $0 – $200, depending on ticket type and route | Ticket price difference may apply |
Note: Fees may vary depending on your ticket class, route, and timing. Always check your specific ticket details for the most accurate information.
United Economy refund policy
United Economy’s cancellation and refund policy depends on the type of ticketing you’ve purchased, and whether you cancel within 24 hours of purchase. If you cancel a United flight ticket within 24 hours of the purchase you are entitled to a full refund even if you are holding a non-refundable ticket. After 24 hours you might still qualify for a full refund for refundable tickets but more than likely you will not get a cash refund for a non-refundable ticket.
You may get your tickets for travel credits to be applied to a flight but the cancellation fee may be applicable. If your flight has been cancelled or significantly changed by United Airlines, you will be entitled to a full refund or without charge re-scheduling option. Remember that you can always look into the governing terms for your ticketing to see what options are available to you.
Refund Policy of United Airlines?
United Airlines gives you your money back if you cancel within 24 hours of booking, no matter what ticket you bought. After this time, getting cash back depends on your fare type. Basic Economy tickets don’t give refunds – you lose the money completely. Regular Economy and higher-class tickets usually give travel credits instead of cash, which you can use for future flights within one year. Only refundable tickets give actual money back to your credit card. If United cancels your flight, you always get a full refund regardless of ticket type. The refund process takes about 7 to 20 business days to show up in your account.
United airlines refund customer service
Do you need help with your United Airlines refund? Call +1 (800) 612-6980 to speak to a customer service representative from the United team to begin the request for a United Airlines refund. United’s support team can share your options, confirm your ticket type, and help you process your refund, when applicable. The refunds support team will help you no matter if it is a simple 24 hour cancellation or a bit more complicated, such as a medical emergency or change it to a flight credit. If you have your confirmation number on hand, it should help speed up your process. If your exact ticket does not qualify for a cash refund, representatives will be able to instruct you on what your travel credit options are.
Conclusion
This comprehensive guide effectively breaks down United Airlines’ complex cancellation policies into understandable terms for travelers. The content clearly emphasizes the crucial 24-hour risk-free cancellation window and how ticket types determine refund options – refundable tickets offer flexibility while non-refundable tickets convert to travel credits. While the information is somewhat repetitive and could benefit from better organization, it successfully serves its core purpose of helping passengers understand their options and avoid unexpected fees when travel plans change.
Frequently Asked Questions
What is the cancellation rate for United Airlines?
The cancellation rate for United Airlines is currently about 1.6% during the first four months of 2025 which is similar to the industry average for major airlines. This percentage means that out of every 100 scheduled United flights, approximately two are cancelled, often due to factors like weather, technical issues, or crew shortages.
Can I get a full refund if I cancel my flight?
Yes, a full refund is possible if a United Airlines flight is cancelled within 24 hours of booking, as long as the flight was booked directly with United and the departure is at least a week away. After this 24-hour period, only refundable tickets are eligible for a full refund, while most nonrefundable tickets can only be used as flight credits for future travel, not as cash refunds.
Is flight cancellation insurance worth it?
United flight cancellation insurance can be worth it for travelers who want protection against unexpected events like illness, bad weather, or family emergencies that could disrupt their trip. The insurance usually covers up to 100% of trip costs for cancellations due to approved reasons and may include reimbursements for delays, missed connections, or lost baggage
How do I get a 100% refund on a flight cancellation?
To get a 100% refund on a United Airlines flight cancellation, cancel the ticket within 24 hours of booking, regardless of the fare type, as long as you booked directly with United and the flight is at least a week away. Refundable tickets are eligible for a full refund anytime before departure, while nonrefundable tickets only get flight credits unless the flight itself is canceled or there are major schedule changes.
How much refund can I get if I cancel my flight
The amount of refund you get when cancelling a United Airlines flight depends on your ticket type and when you cancel. If you cancel within 24 hours of booking, almost all tickets—including basic economy—are eligible for a full refund, provided the flight was booked at least a week before departure. After 24 hours, refundable tickets give you 100% of your money back if canceled before departure, but nonrefundable tickets usually offer travel credits instead of cash, which can be used for future flights.