Cathay Pacific Airlines Cancellation Policy
When you are planning a trip, it can be stressful when your plans change unexpectedly, but knowing the Cathay pacific airlines cancellation policy is the straightforward, initial step to recoup your funds. The cancellation policy provided by cathay pacific allows for options whether you need to cancel within 24 hours or you cathay pacific cancel flight and your flight is closer to departure. This guide will explain in simple human terms the most important rules and procedures of the cathay cancellation policy.
What is the Cancellation Policy Cathay Pacific?
The cancellation policy for Cathay Pacific tickets is based solely on the fare you have purchased. Before we head into the cancellation policy, you need to first establish for each flight you are looking to cancel, if you have purchased a refundable ticket or a non-refundable ticket, and that will determine your options on whether you get refunded for your ticket.
- Refundable Ticket: If you purchased a refundable ticket, then you will get back the entire base fare; you will be charged a fee, which is called ‘cancellation fees.’ After your ticket has been cancelled, you will receive a refund back to your credit card, typically within 3-5 business days.
- Non-refundable ticket: If you purchased a non-refundable ticket, you would not get the base fare back at all after the 24 hours have expired. You will receive a refund of any unused taxes and fees included in the ticket.
- Award Tickets (Miles): If you booked with Asia Miles-what is called a redemption ticket- you can cancel it either by paying a fee (in cash or miles) to cancel a fully unused ticket, and your miles just get credited back into your membership account.
How to Use the Cathay Pacific 24 Hour Cancellation Rule
The cancellation policy for Cathay Pacific tickets is based solely on the fare you have purchased. Before we head into the cancellation policy, you need to first establish for each flight you are looking to cancel, if you have purchased a refundable ticket or a non-refundable ticket, and that will determine your options on whether you get refunded for your ticket.
Refundable Ticket: If you purchased a refundable ticket, then you will get back the entire base fare, you will be charged a fee, which is called ‘cancellation fees.’ After your ticket has been cancelled, you will receive a refund back to your credit card, typically within 3-5 business days.
Non-refundable ticket: If you purchased a non-refundable ticket, you would not get the base fare back at all after the 24 hours have expired. You will receive a refund of any unused taxes and fees included in the ticket.
Award Tickets (Miles): If you booked with Asia Miles-what is called a redemption ticket- you can cancel it either by paying a fee (in cash or miles) to cancel a fully unused ticket, and your miles just get credited back into your membership account.
How to Cathay Pacific Flight Online and Get Your Refund
If you choose to fly Cathay Pacific and you are more than 24 hours from your departure, online is the easiest and best way, but be sure to check your fare type for stemming fees before you make changes.
To cancel online, you will go into the Manage Booking section of the Cathay Pacific website or app, find your reservation, and click the Cancel button.
Refund Request Form: After canceling, Cathay Pacific may send you a request form for a refund online to fill out to submit for a refund if applicable to you.
Processing Times: Cathay Pacific will process your request for a refund in 7 calendar days unless you have flights with a partner airline orr additional information is requested from the airline as it may take a longer time for a refund.
Cancellation Fees
If you cancel your Cathay Pacific reservation, there is a cancellation fee taken for non-refundable tickets and non-refundable tickets for flight redemption. This is taken off the value of your ticket or charged to your original payment method. The cancellation fee for awarded tickets with Asia Miles is payable in cash or in miles.
H- Cathay Pacific Airlines Customer Service: Getting Assistance
For any assistance regarding your booking or in case of a complicated cancellation, you will have to contact the customer service of Cathay Pacific Airlines.
Booking Through Agents: If you booked your tickets through an agent or third-party website, you would have to speak with the agent with your request for a cancellation since Cathay Pacific does not have the mechanism to allow refunds through online processes.
Complicated Issues: Complicated issues, such as pre-paid baggage service, unaccompanied minor service, or interline flight issues, need to be serviced via a call or live chat with a customer service representative for Cathay Pacific Airlines.
Conclusion: Securing Your Ticket Value
Ultimately, it is essential for all travelers to understand the cancellation policy of Cathay pacific airlines. The Cathay pacific cancellation policy provides a necessary place of recourse for immediate errors. Should you opt to cancel your Cathay Pacific flight within the first 24 hours of booking the flight online, you are given the opportunity to receive a refund back, or apply the same value towards another flight, should a change of plans arise. Travelers, always keep the important aspects of the Cathay cancellation policy in mind, and be mindful of the type of fare you purchased, contact Cathay Pacific Airlines customer service if need assistance with getting a refund processed, and to help make the travel experience the best it can be.
